Internet Terms

Provision of internet services

We cannot guarantee to provide and maintain the services continuously and without interruption and faults. We may also temporarily suspend availability of the services in order to upgrade, repair or maintain any aspects of the technological infrastructure of the services. We will use all reasonable endeavours to carry out such repair or maintenance work with minimum disruption to the services. We will use our reasonable endeavours to maintain and provide the services in accordance with these terms and conditions. However, you acknowledge that we are not and cannot be responsible for the networks or for the services not being transmitted correctly or without interruption and shall not be liable to you for any failure to provide and to transmit all or any part of the services or if you cannot access the services. We will not be held responsible for the content or functionality of other internet sites which may have links placed to them on this site.

Data Protection

By registering your details on this website, you are giving your explicit consent to us holding personal data which you provide to us, including any sensitive personal data as defined in the Data Protection Act 1998. Details of our privacy policy are available below.

Online Security

Your personal details are not stored on any part of our site. You recognise that the internet is accessible to anyone with the appropriate technical capability and as such it is impossible to protect totally against the abuse of the system by third parties, including the introduction of a virus onto the system. You acknowledge that it is your responsibility to satisfy yourself that your own information technology is protected against computer viruses.

Complaints

It is our aim to always provide a prompt and efficient service. If, for whatever reason, you are unhappy with our service and wish to make a complaint, please contact us via email info@sainsys.co.uk

Copyright Notice

This website is protected by Copyright. All material on this website and any material sent to you by e-mail or any other form from this website (the “content”) or in any way relating to the website belongs to our licensors or us. All rights, including copyright, in the content of these web pages are owned or controlled for these purposes by Sainsy’s Pie and Mash Limited. In accessing these web pages, you agree that you may only download the content for your own personal non-commercial use. You may retrieve and display content from this website on the Electronic Device on which you first accessed it or downloaded it, print a single copy of individual pages on paper and store such pages for caching purposes only, for your personal and non-commercial use alone. You may not do any of the following without prior written permission from Sainsy’s Pie and Mash Limited: reproduce the content or modify or in any way commercially exploit any of the content; redistribute any or part of any of the content; remove the copyright or trade mark notice(s) from any copies of content made in accordance with these Terms; create a database in electronic or structured manual form by systematically downloading and storing all and any of the content. Any infringements of Sainsy’s Pie and Mash Limited rights will result in appropriate legal action.

Further Information

Any further information may be requested from :

Sainsy’s Pie and Mash Limited
Tel : 01708 861 918
Email : info@sainsys.co.uk

English Law

These terms and conditions and the policies they relate to shall be governed by English Law. Your statutory rights are unaffected.

Privacy

Sainsy’s Pie and Mash Limited is committed to protecting the privacy and confidentiality of information provided by its customers and upholding data protection principles.

Collection of personal information

In order for clients to use our service, we need to collect various types of information. This will involve you completing on-line forms which request personal information about you such as your name, address, e-mail address, telephone and fax numbers.

Processing of data

Information we collect is used to process your order and to contact you when necessary. All data processing takes place in the UK, and is regulated under the Data Protection Act 1998.

Disclosure of information

We do not disclose any information provided by you to third parties, except as detailed below, unless we are required to by law or any court order.

Product updates

We will keep your name, address and contact details on our database and may from time to time use that information to make you aware of additional products, services and developments which may be of interest to you. If you do not want your contact details used for these purposes please email your details to info@sainsys.co.uk

Cookies

We do not use cookies on our web site.

Security

Where relevant, this web site and our computer systems have security measures in place with the aim of protecting the credit card information and personal details that you provide us.

Modifying and removing personal information

You may update any information you have given to us by either writing to the address below, sending an email to info@sainsys.co.uk calling 01708 861 918. If at any time you would like your record and all personal information relating to you removed from our system, please send an e-mail to info@sainsys.co.uk  You may be entitled to a copy of the information we hold about you under the provisions of the Data Protection Act 1998. To request copies contact us at the address below. A fee is charged for providing such information.

Changes in the Data Protection and Privacy Statement

We will notify you of changes to this Data Protection and Privacy Statement by displaying them on this web page. If you have any questions about this statement or any part of our service, you may contact us by emailing info@sainsys.co.uk or telephoning 01708 861 918.

Our trading address is:

Sainsy’s Pie and Mash Limited
Unit 430
Level 3 Food court
Lakeside Shopping Centre
West Thurrock Way
Grays
Essex
RM20 2ZP